Test Results

Once your test results have been reviewed by a clinician, they will usually be available to view using online services:

•    Log into SystmOnline
•    Get the NHS App

How long do results take?

•    Blood tests: usually within 5 working days (some may take longer – your clinician will advise further at the time of requesting the test).
•    X-rays/ MRI/ CT: may take several weeks to be reported. The radiology department will normally let you know expected times when you attend for the test.
•    Urine tests: usually within 7 working days, depending on the type of test requested.
•    Cervical smears: results are posted directly to your home address and can take 6–8 weeks.

Results for tests that have been requested by a clinician outside of the practice (e.g. hospital specialist, musculoskeletal team or out-of-hours services) will not be sent directly to the surgery. Please contact the specific team directly if you have any questions or concerns regarding these results.

• To contact James Cook University Hospital Main switchboard: 01642 850850 
• To contact North Tees Hospital Main Switchboard: 01642 617617

Checking your results
We will contact you if your test results require follow-up. This will usually be by text message, but in some cases may be by phone call or letter.

Please note, it is also your responsibility to check that you have received your results. If you have not heard from us within the timescale advised by your clinician:

•    Please check your results online.
•    If you cannot see your results, or if you cannot access online services, contact the practice after 2:00 pm (Monday to Friday).

Working together in this way helps ensure important results are not missed and that you receive any follow-up care you may need.

Confidentiality
To protect patient confidentiality, we can only give results to the person who had the test or a nominated proxy with relevant permissions.