Please use the link above to order your repeat prescriptions.
How to order prescriptions using Patient Access
Eaglescliffe Medical practice now offers Online Services through Patient Access. In order to register for this new service we require you to produce photographic identification to a member of our recepetion team who will then give you your unique registration information. Please note we require sight of photo ID for each person who wishes to be registered to use this service.
Once you have your registration details please click the link above to order your repeat prescriptions.
SURGERY CLOSED FOR TRAINING
The following are days the surgery will close at 12.00pm for training - scripts will not be available to pick up after 12.00pm on these days.
Wednesday 12th July 2017 from 12 noon
Wednesday 4th October 2017 from 12 noon
Wednesday 7th February 2018 from 12 noon
If you are taking regular medication and are new to the practice please make an appointment with a doctor. Once a prescription is established as a repeat you are welcome to order a script. We strongly recommend you use the tear off slip attached to your prescription and tick the item you require.
Repeat Prescription requests are then accepted either by;
- in person by dropping it through the black repeat prescription request box in the main reception or the letter box located in the front of the main entrance
- online (www.eaglescliffemedical.co.uk)
- fax ( 01642 791020)
- using the online form (see link on first page)
For reasons of quality and accuracy WE DO NOT ACCEPT REQUESTS BY PHONE except for the genuinely housebound. **Please note that we CANNOT deal with any other comments that are not regarding your medications on this page.
Please note repeat prescriptions will be ready for collection in 48 hours after 2pm (2 working days). Please also note our prescribers finish at 14.30 each day so all requests placed after that will NOT be picked up till the following day - so please allow 48 hours from then.
Items not on repeat prescription will take longer. Please allow extra time for these.
From time to time your medication may need review and your doctor will leave a message for you on your prescription.
PRESCRIPTIONS FROM SECONDARY CARE (Hospitals etc)
Please note that, if after your hospital appointment, you are recommended to commence on a new medication, the Practice is unable to prescribe the new medication until we have written confirmation of such changes.
THIS MAY TAKE A NUMBER OF DAYS.
This medication is not URGENT. If your Consultant/Practitioner feels you warrant URGENT medication they will provide a prescription for this at the time of your appointment.