EMP and Young People
Eaglescliffe Medical Practice has around 10.000 patients registered. 11% of our patients are aged 11-19 years. We have a friendly and approachable team who are happy to help you with anything you need – please do not hesitate to ask. There are many useful links so please explore our Mental Health, Sexual Health and drugs & alcohol pages.
Below are some details of our team and how they can help you.
Services we offer at EMP include the following
GP – you can come and talk to your GP about anything that might be bothering you, from a sore throat to things that may be making you feel stressed or anxious – we are here to help.
Nurse Practitioner - Shelly our nurse practitioner can deal with lots of problems including minor illnesses / contraception and sexual health advice.
Practice nurse- if you need any immunisations or dressings our nurses are here to help. If you are lucky enough to be going on an exciting holiday we offer a full travel clinic to keep you safe when you are away.
Health Care Assistant and phlebotomist- if you ever need a blood test or a dressing Suzanne and Karen are here to help you – they will make you as comfortable as possible!
Counsellor - Information to follow
Booking an Appointment
We understand that booking appointments can be difficult for young people and have looked at how we can make this easier for you.
Phoning the practice- please don’t worry if you are waiting a while – you may be in a cue and your call will be answered as soon as we can. Our receptionist may ask you some questions about your problem – this is just to ensure that you get the best help as quickly a possible.
On line-. If you are between 13 and 15 years of age we can offer a service where you can book your own appointments using a online service called 'patient access' which is also available as an APP. Please ask at reception on how to register.
This online service also includes access to ordering medication, allergies and immunisations and is available for everyone over 16. You can simply download the ‘patient access’ app then request to register at reception. Simple guides will be available to help you set up this service.
If you are 13 or over please remember to update your details with us so we have your personal contact details alongside your parents.
Pop in! – our receptionists are very approachable and will give priority to young people who require an urgent appointment.
You can also receive text reminders for your appointments – please update your mobile details at reception and ask for a consent form [13years and over]